Terms & Conditions

Last Updated: August 2026

These Terms and Conditions govern the use of the Equipment Pty Ltd website and the purchase of products and services supplied by us. By accessing our website, submitting an order, or purchasing from Equipment Pty Ltd, you agree to these Terms and Conditions.

Nothing in these Terms is intended to exclude, restrict or modify any rights or guarantees that cannot lawfully be excluded under the Australian Consumer Law (ACL).

1. Business Information

Business Name: Equipment Pty Ltd
ABN: 54 650 242 461

Address:
16 Hill Street
Cremorne VIC 3121
Australia

Telephone: +61 468 102 580

Email: sales@equipmentptyltd.shop

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST)

2. Products and Services

Equipment Pty Ltd supplies equipment to customers throughout Australia, with our primary product categories including:

• Trailers
• Forklifts
• Shipping containers
• Related equipment and accessories where available

Products are supplied subject to availability and the specifications stated or confirmed at the time of purchase.

Our inventory may include both new and used equipment. Customers should review the individual product listing before purchasing.

3. Product Condition and Specifications

Products offered through our website may be advertised as new, used, refurbished, clearance or another condition where applicable.

Used equipment may show reasonable signs of previous use, including:

• Cosmetic scratches or marks.
• Surface wear.
• Fading.
• Minor dents.
• Normal wear associated with the product’s age and previous use.

Where reasonably possible, relevant product condition information will be disclosed in the individual listing.

Customers should carefully review the product description, photographs, dimensions, capacity and specifications before purchasing.

If a particular specification is essential to your intended use, please contact Equipment Pty Ltd before placing your order.

4. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected product under these Terms and Conditions.

An order is considered accepted after it has been reviewed and confirmed by Equipment Pty Ltd.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

• The product is unavailable.
• Incorrect pricing or product information has been displayed.
• Payment cannot be successfully processed or verified.
• Fraudulent or unauthorised activity is suspected.
• Delivery cannot reasonably be completed.
• An event outside our reasonable control prevents fulfilment.

If we cancel an order after payment has been received and no goods have been supplied, the applicable payment will be refunded.

5. Pricing, GST and Payments

All prices displayed on our website are in Australian Dollars (AUD).

GST is included where applicable unless otherwise stated.

Customers must pay the total amount shown during checkout or on the applicable invoice before the order is dispatched unless another arrangement has been agreed in writing.

Available payment methods will be displayed during checkout or communicated when an invoice is issued.

We may verify payments before processing or releasing an order for delivery.

6. Pricing Errors

We make reasonable efforts to ensure that prices displayed on our website are accurate.

If a material pricing error is discovered after an order has been submitted, we may contact you before fulfilment.

Where appropriate, you will be given the opportunity to:

• Proceed with the corrected price; or
• Cancel the affected order and receive a refund of any applicable amount already paid.

7. Shipping and Delivery

Equipment Pty Ltd offers free standard shipping within Australia on eligible orders.

Our standard shipping and delivery timeframe is approximately 3–5 business days.

Delivery times are estimates and may be affected by:

• Customer location.
• Product size and weight.
• Freight availability.
• Site accessibility.
• Weather conditions.
• Road closures.
• Public holidays.
• Events outside our reasonable control.

Because trailers, forklifts and shipping containers are large products, specialised freight vehicles may be required.

Customers are responsible for providing an accurate delivery address and ensuring that the nominated location provides suitable and safe access for delivery.

Please refer to our Shipping & Delivery Policy for complete information.

8. Returns and Refunds

Equipment Pty Ltd provides a 30-day return window for eligible products.

For approved change-of-mind returns:

• A 15% restocking fee applies.
• Products must meet the eligibility requirements stated in our Refund & Returns Policy.
• Customers are generally responsible for return freight costs unless otherwise required by Australian Consumer Law.

Approved refunds are processed within 7 business days after the returned product has been received, inspected and approved.

Any additional time required for funds to appear in your account will depend on your bank or payment provider.

Please review our Refund & Returns Policy before purchasing.

9. Damaged, Faulty or Incorrect Products

Customers should inspect products as soon as reasonably possible following delivery.

If your order arrives damaged, faulty, incomplete or materially different from the product ordered, please contact us promptly and provide:

• Your order or invoice number.
• A description of the issue.
• Photographs or videos where applicable.
• Your delivery information.

We will assess the matter and provide an appropriate remedy where required under our policies and Australian Consumer Law.

10. Warranty

Eligible equipment is covered by the applicable warranty described in our Warranty Policy or individual product information.

Warranty coverage may depend on:

• Product type.
• Whether the product is new or used.
• Condition at the time of purchase.
• Nature of the reported fault.

Warranty coverage generally does not extend to normal wear and tear, misuse, accidental damage, improper installation, inadequate maintenance or unauthorised modifications.

Nothing in our warranty terms limits rights that cannot be excluded under Australian Consumer Law.

11. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Depending on the circumstances, customers may be entitled to a repair, replacement, refund or other remedy where products fail to comply with applicable consumer guarantees.

Nothing in these Terms and Conditions is intended to exclude, restrict or modify those statutory rights.

Where these Terms conflict with a mandatory requirement of Australian Consumer Law, the applicable law will prevail.

12. Product Suitability

Customers are responsible for determining whether equipment is suitable for their intended purpose.

Before purchasing, customers should consider relevant factors such as:

• Dimensions.
• Capacity.
• Weight.
• Lift height.
• Towing requirements.
• Power or fuel requirements.
• Site conditions.
• Intended operating environment.
• Registration or certification requirements.

If you are uncertain about a product specification, please contact us before purchasing.

13. Website Use

You agree to use our website lawfully and responsibly.

You must not:

• Attempt to gain unauthorised access to the website or associated systems.
• Introduce malicious software, viruses or harmful code.
• Use the website for fraudulent or unlawful purposes.
• Interfere with website functionality or security.
• Copy or commercially reproduce protected website content without permission.
• Provide intentionally false information when placing an order.

We reserve the right to restrict access where misuse, fraudulent activity or security threats are reasonably suspected.

14. Intellectual Property

Unless otherwise stated, content available through our website—including text, graphics, logos, photographs, product descriptions and website design—is owned by or licensed to Equipment Pty Ltd.

You may use the website for personal and legitimate purchasing purposes.

Website content may not be commercially copied, reproduced, distributed or republished without appropriate permission.

Third-party trademarks and brand names remain the property of their respective owners.

15. Privacy and Personal Information

Equipment Pty Ltd handles personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Information may be collected where reasonably necessary for:

• Customer enquiries.
• Order processing.
• Payment verification.
• Shipping and delivery.
• Returns and warranty claims.
• Customer service.
• Legal and administrative requirements.

Please review our Privacy Policy for further information.

16. Security and Fraud Prevention

Customers should communicate with Equipment Pty Ltd through our official contact information and carefully verify payment instructions before completing a transaction.

Equipment Pty Ltd may delay or cancel transactions where fraudulent or unauthorised activity is reasonably suspected.

Customers should immediately contact us if they receive suspicious communications claiming to represent Equipment Pty Ltd.

Our official email address is sales@equipmentptyltd.shop, and our official telephone number is +61 468 102 580.

17. Limitation of Liability

To the maximum extent permitted by Australian law, Equipment Pty Ltd will not be liable for indirect or consequential losses arising from the use of our website, products or services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where doing so would be prohibited under Australian law.

18. Force Majeure

Equipment Pty Ltd will not be responsible for delays or failure to perform obligations where the delay or failure results from circumstances beyond our reasonable control.

These circumstances may include:

• Natural disasters.
• Severe weather.
• Floods or bushfires.
• Transport disruptions.
• Industrial action.
• Government restrictions.
• Supply-chain interruptions.
• Significant telecommunications or technology failures.

We will make reasonable efforts to minimise disruption and communicate significant delays where appropriate.

19. Changes to These Terms

Equipment Pty Ltd may update these Terms and Conditions periodically to reflect changes in our products, website, business practices or applicable laws.

Updated Terms will take effect when published on our website unless otherwise stated.

The Terms applicable to an accepted order will generally be those in effect when the order was placed, subject to applicable law.

20. Governing Law

These Terms and Conditions are governed by the laws applicable in Victoria, Australia.

Subject to applicable consumer rights and jurisdictional requirements, disputes relating to these Terms will be subject to the jurisdiction of the appropriate courts of Victoria and applicable Commonwealth courts.

21. Contact Us

If you have questions regarding these Terms and Conditions, an order, delivery, return or product, please contact:

Equipment Pty Ltd
ABN: 54 650 242 461

Address:
16 Hill Street
Cremorne VIC 3121
Australia

Telephone: +61 468 102 580

Email: sales@equipmentptyltd.shop

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST)